Student Success Advisor, Office of Student Success
Required Position
Full-Time Appointment
Responsibilities
The Student Success Advisor is responsible for providing academic advising that includes course selection, degree progress/degree exploration, degree combinations (specializations, majors, minors, concentrations, certificates). The advisor assists with the following: transfer credits, appeals, academic policy issues, at-risk programming (academic);
Provide prescriptive and developmental advising to undergraduate students on campus and online
- Advise students individually and/or with groups regarding academic core and/or departmental requirements, appropriate class selection, academic policies and procedures, exploration of academic programs and focusing on academic direction and campus resources. Assist students with identification of long term goals and career plans. Work to position students to meet requirements for graduation within appropriate periods of time while preparing them to meet future goals;
- Assess the student's academic, career, and personal stage of development and promote student growth by determining suitable developmental tasks; and
- Develop and present academic advising and registration sessions to new students including teaching students how to evaluate degree progress.. Promote programing at university events.
Provide support to students who are completing academic support programs
- Develop customized strategies and develop and implement appropriate interventions to assist students who are not academically eligible to continue in their program;
- Schedule check-ins with students to ensure participation in the program; and
- Conduct regular evaluations of academic advantage, Introduction to University Studies, Early warning programming etc.
Academic Advocacy for students
- Support students in the Appeals Process (withdrawals, course overrides etc) and participate in Academic Awards and Regulations process;
- Support students regarding transfer credits and admission requirements; and
- Liaise with faculty and staff to advocate on behalf of students.
Maintain meeting records and provide program data to relevant university stakeholders
- Maintain advising records and confidential student evaluation records;
- Provide programing data including specific student demographics to relevant university departments to provide better service to students; and
- Create and administer surveys and feedback questionnaires.
Remain current of university policies and procedures and current practices in the Academic Advising field
- Act as a resource to Deans, Associate Deans and faculty program coordinators on matters related to undergraduate education, students, and issues where precedents and best practices are relevant;
- Scrutinize documents such as the Senate minutes for changes that relate to student degree progression;
- Participates in regular departmental, team, and other meetings and committees, projects and initiatives to share information, address student issues/concerns, formulate goals, plan joint work workshops/events/etc.; and
- Maintains professional development through membership and active participation in relevant organizations (e.g. NACADA, CACUSS).Applies a continually evolving understanding of both the breadth and boundaries of their authority in relation to their duties.
Qualifications
- Master’s degree in social sciences or helping profession required with 1-3 years of directly related advising experience;
- NACADA training is required/and or must be willing to travel for training. Strong initiative and problem solving skills are essential for the position;
- Advising students about admission requirements for a diverse selection of programs;
- A thorough understanding of the developmental approach to student success advising;
- Demonstrated oral and written communication skills;
- Demonstrated sensitivity to cross-cultural issues;
- An understanding of the tri-cultural nature of Laurentian University;
- Demonstrate a high degree of analytical thinking, and attention to detail;
- A working knowledge of the Student Records database;
- Good interpersonal skills and ability to work in harmony with staff and students;
- Ability to work in a dynamic environment;
- A strong work ethic and willingness to take initiative to solve problems and learn new tasks;
- Demonstrated experience working with confidential and sensitive matters; and
- Ability to work fluently, verbal and written, in both official languages (French/English) is required.
The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week.
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Applications will only be accepted through our online form.